TV REPAIR SERVICE Update: Mr. Lui has retired. Please go find other TV repair men 🙂
PRICE For HK$ 100, Mr. Lui will come to your home to provide a quotation. This quotation fee will be deducted if you decide to go ahead with the repair. The cost of repairing our TV was HK$ 750.
SERVICE RATING Very Good. Our TV was back to normal within a week and has been working fine since (it was fixed 4 months ago)
GREEN RATING Deep Green
Our 31″ Olevia flat-screen TV was 3 years old when it broke. It was a “free gift” from an internet service provider. With the price of electronics dropping all the time and improvements in technology, it really wasn’t worth the time, effort or cost to have it fixed. Many people we talked to also claimed that flat screen TVs simply cannot be fixed. We decided to try anyway because we couldn’t stand the thought of creating more toxic waste.
In the past, when we used TVs for 10 or 15 years, it was quite easy to find a TV repairman. The emergence of ultra-cheap manufacturing from China and the ever dropping prices of electronics has led to the demise of the repair business. We no longer repair or re-use, we simply replace. This has created a sea of waste, that has become a health and environmental hazard. But that is a story for another day.
After a bit of searching, we found a repairman. He provided a quotation over the phone for HK$ 900. He however seemed reluctant to take on the job. Not satisfied, we contacted the local environment group Greeners Action. They recommended Mr. Lui, whom we ended up using.
We contacted Mr. Lui and arranged a time for him to visit. At the appointed time, Mr. Lui arrived at our apartment. It took him about 45 minutes to dismantle the TV and ascertain the problem. (It helps if you clear the space near the TV and have a large towel handy to protect the screen) He gave us a quotation of HK$ 750. According to Mr. Lui, only 60% of broken TVs can be fixed. If it can’t be fixed, you just pay the HK$ 100 quotation fee. We agreed to go ahead with the repair. Mr. Lui said he would need to go to Shenzhen to buy the spare parts.
A few days later, Mr. Lui contacted us and we arranged for his second visit. He came and installed the new part and the TV has been working fine ever since. You may be asking, what would have happened if after the repair, the TV still hadn’t work. Based on our past experiences, repairmen generally have a good idea if they can or cannot fix something. With their reputation at stake, they probably won’t take a job unless they are quite confident they can fix it.
Mr. Lui mentioned that he has been in the business for over 40 years. Based on his experience, cheap TVs (PRC brands) are easier to fix because of their simpler design and use of standard parts. Japanese, Korean and Philips TVs tend to use more customized parts which are harder to find.
All in all, we are very satisfied with Mr. Lui’s service and have no regrets about repairing, instead of replacing, the TV. However, if you decide not to fix your TV, or have any other electronics you no longer want, you can send it to these convenient drop off points or arrange to have it picked up by EPD approved e-waste recycling centres.